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A quick search on the internet for shutter companies will bring back thousands of results, and while this is useful in some ways, it can also lead to confusion and uncertainty. How do you identify which of those companies are reputable and experienced and which are offering a cheap product with poor installation? Making the wrong choice could end up costing you a lot, so it is essential to do your research and compare multiple options. 

This article outlines the key questions you should be asking and what you should be looking for when choosing a company to supply and fit shutters in your home.

Look at their history

It is a good sign when a shutter company which has been in business for a long time (10 or more years) as it shows that not only will they have a lot of experience, but it is also likely that they have provided a high-quality service for some time. To be sure of their skills, ask for recommendations from customers they have worked for in the past. You might also want to consider choosing a family-run business which has been built on reputation and pride such as ShuttersUp, as these companies often take a more proactive approach to their customer service. 

Ask the right questions

In addition to asking about their experience, you might want to ask where they source their shutters from and/or how they make them. If they make the shutters, where do they get their materials? Are they sustainable materials? The best fitter in the world will struggle to deliver a good service if the shutters are poor in quality. Shutter companies should also be able to offer a wide variety of colours and finishes as well as a made-to-measure service so you can get the exact shutters your home deserves. 

Beware of dirt-cheap prices

Everyone loves a bargain, but it is important to be wary of companies offering a substantially cheaper product than their competitors. Of course, they may be offering a temporary promotion or selling an older range, but this is a point to question. Cheap prices can be a red flag that the company is trying to sell in quantity rather than focusing on quality.

Check the warranty

It is important to ask shutter companies how much of a warranty you will receive with your shutters as this is a big indication of the quality of the product and their confidence in their installation skills. On average, a reputable shutter company will include a three-year warranty. You might also want to enquire about the shutter materials, for instance whether they have been treated to prevent warping and twisting over time. 

Ask about fitting time

Reputable shutter companies will usually offer a made-to-measure service which will speed up installation and minimise the amount of disruption you have in the home. Ask each of the companies you approach to estimate how long installation of the shutters is likely to take.

Choosing the right shutter company with experience, expertise, bespoke advice and a long warranty is an investment which will keep on giving. Shutters can elevate the windows in your home to a new level and can even make your home appear more expensive. When you choose a high-quality product, it will stand the test of time. 

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