The Secrets to Hiring a House Cleaning Service

Before you go ahead to choose a random cleaning company for your Maid Easy in Brisbane needs, there are some factors that you should put in focus, as they can significantly help you boost your overall experience with your choice in a house cleaning service provider.

We understand that the process of making a choice can be overwhelming, from sorting through websites to reading online reviews, getting quotes, and speaking to each provider to get a feel of what their customer service is like and what they have to offer.

To help you better manage the overwhelming process, we have compiled some of the biggest secrets that can help you make the best decisions.

1. Speak With Family And Friends

One of the biggest factors that will contribute to your search for the perfect house cleaning service provider, is contributions from family and friends. Speaking to family and friends will expose you to some first-hand reviews of what you need to know about the suggested cleaning service provider, their customer service, type of cleaning services offered, pricing structure and more. You are more likely to get a reliable cleaning service provider by working on suggestions from people you know and those who have tried out their services.
Speak With Family And Friends

2. Don’t Take Online Reviews Too Seriously

One of the biggest mistakes most online search engine users make is to take online reviews too seriously. Some companies hire people to leave positive reviews of their services without testing it out, and this will significantly skew your decision-making process, pushing you to favor them over other companies with lesser reviews but great services. Also, remember that for some customers, leaving positive reviews is not as fulfilling as leaving negative reviews, especially when they need to vent out their anger over some form of dispute with the cleaning company.

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Always make sure that you speak to the company to better understand their mode of operation and to get a feel for their customer service.

3. Look For Bonding, Insurance And Workers’ Compensation

When hiring a cleaning service company, be sure to confirm whether or not they have what it takes to cover any damages done to your home, or cater to the needs of any of their crew members who have been involved in an accident while working on your property. Confirming this can mean asking for evidence of bonding, insurance policies and coverage, as well as workers’ compensation will save you from a lot of financial liabilities.

Working with a cleaning company that is not fully bonded or insured poses financial risks to you, especially in the event of theft, breakage, or damage to your properties.

Your cleaning company should be willing to offer information about their insurance coverage and also provide you with copies of their insurance policies upon request. While this is a guarantee for your safety and finances, be aware that this may overall contribute to the charges made by the company.

4. Do The Cleaning Service Providers Have Experience, Accreditations, And Affiliations?

Asking important questions will guide you in choosing the best cleaning company for your home’s needs. Ask to know for how many years they have been in operation, if the cleaning company has any affiliation to brands that are trusted, and whether or not they have any accreditation to support their claim of premium quality services.
Do The Cleaning Service Providers Have Experience, Accreditations, And Affiliations
An accredited company has been given the authority by the state or county to run their business and this means that they have met some form of quality standards which proves their credibility. Also, the higher the number of years they have been in active service and existence, the more refined their services are expected to be.

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5. What Type Of Cleaning Service Do They Offer?

As a matter of importance, be sure to confirm the types of cleaning services the company provides. In most cases, it is recommended that you choose cleaning company like Maid Easy in Brisbane that offers a wide range of cleaning services, as this will, in the end, save you from the stress of having to look for another company when in need of a service they do not offer. Also, ask whether or not they offer flexibility which allows you to customize the type of cleaning service you want.

6. Do They Work With Employees Or Contract Workers?

One of the most important questions to ask is whether or not the cleaning company works with cleaning contractors or employees. It is recommended that you choose companies with employees, as contract workers do not enjoy the same perks as full-time employees, thus putting you at risk of theft and other setbacks. A cleaning company working with employees has full information on each of their employees, making it easier to track them and guaranteeing your safety.

7. Who’s Providing The Cleaning Supplies?

Who’s Providing The Cleaning Supplies
Cleaning supplies are important to the cleaning task and you should ask to know who will be in charge of this. Most cleaning companies offer supplies as part of their packages and this makes more sense as these supplies have been tested over the years, rather than ill-advised cleaning supplies you may unintentionally provide.